Barista Julie would like a word with you

Dear Starbucks customer,

Because of our Starbucks “yes I can” policy, I have not been able to address this with you in person.

Please, put your cell phone down while ordering, acknowledge us lowly baristas as at least human enough to do more to than grunt an order at while on your phone, put the money on the counter then walk away. We welcome you with a smile, please at least try to do the same...

Read the whole thing (it's really good!)